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“A gemstone in a field of rocks” 5 of 5 stars
Review of Fairview Hotel

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Fairview Hotel
4.0 of 5 Hotel   |   Bishops Road | P.O Box 40842, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #8 of 122 Hotels in Nairobi
Certificate of Excellence 2014
Townsville
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“A gemstone in a field of rocks”
5 of 5 stars Reviewed January 26, 2010

Wow. We've stayed in a lot of hotels in our 50+ years but the Fairview stands like a beacon in the night.
As soon as we pulled up in our taxi we could sense a feeling of days gone by. Like something from an old Johnny Wiesmuller (Jungle Jim) movie the ivy covered block construction reminded us of the 'olde english lodge'.
The grounds are a delight to behold. "Garden Rooms" they are called and each has a feeling to it of peace and tranquility that makes you forget you are in a city. Despite having a room with a balcony we spent most of our hotel time in and around the gardens.
In our two stays we had 4 rooms (2 for our adult children, 2 for us) and each was of high standard. Don't be fooled. This is not a shiny new 5 star affair built of modern marble, silver and glass but this 70+ year old hotel is well maintained and classy.
Breakfast is a feast fit for a king with selections to satisfy the most finicky eater and with 4 or 5 restaurants (can't remember exactly how many) in the hotel you can always get a great feed. (We fell in love with the quesadillas from Mukatana - the front cafe).
My daughter is a gym junkie and she loved the gym. My son lives on a PC and was more than happy in the business centre on the net. The pool was good and sitting in the adjacent restaurant became a favourite haunt for us.
But to be honest what really made this place is the staff. Gee I miss Dan cooking my omelettes in the morning. When we returned from our 2 week safari he wanted to know all we saw, what happened, how we felt. These genuine enquiries make you feel right at home. Pauline, one of the reception staff, took my daughter to a local hairdresser on her day off so she could get her hair braided African cornrow style at a good price. All the staff had this same attitude that made you feel a part of the fairview family.
My only negative was that we had to leave and I couldn't pick up the whole hotel and staff and bring them home to Oz with me.
The Fairview is not in the CBD but on the edge next to the Isreali Embassy (which means extra security to the area) so it's not for you if you want to be in the (noisy) city but I would not stay anywhere else in Nairobi. My fear now is that I've been spoilt for future holidays.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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958 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2010

What a wonderful experience. The grounds were nicely manicured . The staff was friendly, professional, and efficient. Although in the midst of Nairobi, it is a quiet and peaceful haven.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Stream, Illinois
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 15, 2010

Stayed there twice. Both times were great. Large property. Good on-site restaurants, variety of prices. Efficient and useable business center. Wi-Fi hotspots work well, great signal. Offer a good variety of rooms. TV lounge is a bit hidden but has a 42" (i think) TV to catch up on your futbol. Convenient number of wall sockets. Check in pretty speedy. Don't try to break into the place, security is on top of their game. Great option for the business traveler or for stopovers night before going out on safari.

Most definitely NOT a final destination resort. Traffic to get there can really be a killer, but that's typical for anywhere in Metro Nairobi so kind of irrelevant. Kind of far out of city center but that comes with the advantage of not so much neighborhood noisiness. Rooms are inconsistent in type and flavor but I have yet to be displeased with any room in the house.

  • Stayed May 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 8, 2010

Price gone up..... need to compare VfM (value for Money) with other hotels (eg Stanley). Rooms are quite basic. Nice gardens though but far from city centre. Changed my 'economy plus' room to First cos it was too small - another USD50 pn. No air-cond - need to open window, meaning could be noisy if motorbikes passing by at night.

  • Stayed January 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 6, 2010

We booked a night here as a place to lay our heads before a very early (4 in the morning) flight. We arrived at lunchtime and spent the afternoon by the pool etc. I travel a lot for business and therefore spend a lot of time in hotels. I would say that the Fairview is definitely up there. I understand that it has been relatively recently renovated and, if so, they have done a good job, The decor is 'African rustic', the service is friendly and efficient, pool is relaxed and attractive, business centre was well equipped and efficient, and the food (from the two restaurants we tried) was tasty. Not a cheap option (I think we paid around $130 for the night - but then we did have four of us in a big double room without any problem) but a good one.

  • Stayed January 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 29, 2009

Some hotels have a great sense of history and some provide modern comforts - the Fairview does both. One of the best places I have stayed. Everything about our stay was top class - efficient airport collection, quick check in, comfortable and well lit rooms, a lovely swimming pool in a beautiful garden, fast free wifi and a magnificent breakfast. You can tell that the owners, managers and staff are proud of their hotel's traditions - and they have a lot to be proud about. If you are staying in Nairobi, stay here.

Stayed December 2009, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pa
Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 29 cities Reviews in 29 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 22, 2009

We had a two-night stay at the Fairview in early November at the beginning of our safari to Kenya and Tanzania. It seemed like a short drive from the International airport and an even shorter one to Wilson Airport. It was hard to imagine we were in a large city like Nairobi given the quiet neighborhood. Could not have asked for a friendlier staff. The Fairview is nicely landscaped with a variety of flowering shrubs, trees and gardens. Abundance of birdlife particularly in the morning before gardeners and other staff get active. The décor both inside and outside added a nice touch to this large hotel. Variety of amenities included two outdoor eateries, pool, business center, gift shop, and Internet access (15 minutes for $2.00). The breakfast buffet was particularly good. We were surprised at the number of mosquitoes at the patio restaurant near the pool area in late afternoon (in sunlight)!
Our room was at ground level in a building across an entrance way from the main hotel. Although somewhat isolated from the rest of the hotel, it was very quiet, clean and comfy. A very nice transition from air travel to safari time. Depending on the route we wanted to take back to the main building we had one or two security gates to pass with a computer card. The hotel management was very interested in our stay and responsive. As part of checking out we completed a paper survey of our stay and next time on the Internet we noted a reply from the management. The employee we mentioned as providing excellent service was to receive a cash bonus.
The Fairview Hotel was not “stuffy” like some larger hotels can be. We felt very comfortable there and would certainly consider staying there again. As the price was included in the total safari package I do not know the rate for our room. Thus, the rating for value is somewhat subjective.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairview Hotel

Address: Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Nairobi
#5 Business Hotel in Nairobi
#8 Romantic Hotel in Nairobi
#8 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairview Hotel 4*
Number of rooms: 127
Official Description (provided by the hotel):
Nairobi's most popular and only family-run four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more   less 
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Also Known As:
Fairview Hotel Nairobi

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