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“Very expensive hamburger!!” 5 of 5 stars
Review of Fairview Hotel

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Fairview Hotel
4.0 of 5 Hotel   |   Bishops Road | P.O Box 40842, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #7 of 119 Hotels in Nairobi
Certificate of Excellence 2014
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very expensive hamburger!!”
5 of 5 stars Reviewed September 1, 2014

As residents of Nairobi for many years ( 50 years!), The Fairview has always been a favorite. The food has always been very good, standards are very high at this hotel. We had another good lunch there last Saturday, in their beautiful gardens. Everything was PERFECT, especially the service, but was extremely disappointed at the highly priced, so called, 21 day hung beefburger. Good burger (meat), no doubt, served with 4 potato wedges, and not much else. Ordinary burger roll. At 1700/=, it was nothing to rave about whatsoever.......come on Fairview, don't slip up!!
Jacqui Nandhra

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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941 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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Chenna
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 29, 2014

If safety and restful surroundings are paramount for your stay in Nairobi, then this is the place. We arrivee early morning from an international flight from India and the staff were helpful to get us a few rooms as soon as possible. the breakfast room was friendly and the food quality very good. The grounds of this hotel are so well maintained and the choice of restaurants are plenty.. You dont need to leave this hotel if you are staying for day and if you do leave, the hotel security is so good that they insist on accompanying you after dark. Situated next to the Israel embassy can be sometimes irritating and intrusive, especially since our group of 12 were internationally traveled and had been to the Middle East and Indonesia. So unnecessary questions were an irritant but this quickly passed and the entire experience at FAIRVIEW was one of serenity and old world charm. THe rooms are neat. Not plush or luxurious.. Think LODGE... English colonial heritage and feel the slow pace.. A good choice for a brief stop in Nairobi

Room Tip: there is lots to do nearby but the security is tight and the hotel staff will insist that you take p...
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2014

This is a very nice Hotel in a safe location next to the Israel embassy. They are operating with obliging staff, the food is really superior and the rooms are with regards to the price really good. Will come back

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 25, 2014

This hotel has great character and charm. It is well maintained and the standard room I stayed in was excellent. The hotel has great restaurants and a wonderful pool and well equipped gym. The wireless internet works well and the best is that it is free and uncapped. The staff are friendly. I can only recommend this hotel.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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calgary
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed at this hotel twice, once at the beginning and again at the end of our travels. There is a lot of security as the hotel is across the road from the Israeli Embassy. It is in a quiet part of the city and noise was not an issue. There are lovely gardens and a really nice breakfast buffet. They organize a shuttle to the airport several times each day and it was an easy drive to get back and forth to the airport.
My friend had an injury and had difficulty walking. Unfortunately the hotel has stairs and no elevators. They gave us a room on the first floor, but it was in the annex building and it was a long walk. She ordered room service for dinner. The food was cold, burnt, and parts of it were missing. When she inquired about this, the waiter said it was a long way to the kitchen and she didn't get what she ordered. This was unfortunate as the other staff at the hotel were extremely friendly and helpful.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed August 21, 2014

Safety on a business trip is not negotiable and it started at the airport where the hotel referred me to KAA Airport Taxis. Fixed price lists irrespective of traffic volumes and a good driver. When arriving in the vicinity of the Fairview we were again stopped at a "friendly road block". Friendly it was but also very diligent. Many questions asked and it took a few minutes but I realised it is because of the Israeli Embassy situated almost next door to the hotel and I didn't mind because it was also for my personal safety. I am not a sissy but well informed businessman who travels to many countries in Africa.
The safety issue continued at the entrance to the hotel from the street. Once disembarked I had to go through a metal detector and my luggage was scanned. Booking in was quick and professional. Then the safety measures continued as one needs your magnetic cardkey to move into certain sections of the hotel and eventually into your room. The suites from small to regent are across the street from the back of the hotel but again movements are restricted by the use of the magnetic cardkey.
The rooms are good value and the offerings inside the rooms are totally in line with the relevant price categories while also not exorbitant. There are, however, many occasions where climbing stairs is necessary and people with health problems that handicap the ability to move around feely should definitely ask if a room is available at ground level. There are no elevators in any of the buildings.
Full room service, well trained and diligent staff throughout, and very good food in the variety of restaurants makes one feel very much at home and unless you have to have meetings outside the hotel, there is no reason to travel. Having had to fly to Kisumu I had to go to and from Jomo Kenyatta International Airport. Otherwise the Fairview is a preferred place for business meetings for many business people and it is nice not to have to go to them but having them comer to you.
The garden and pool are even better than my own at home and a must for a lover of being outside as much as possible.
I have been staying over at the Fairview for quite a number of years and find it almost amazing the many of the staff members that I met during my first visit are still there today.
I can definitely recommend the Fairview to any businessman without any reservations.
Nico K

Room Tip: Rooms across the street are quiter
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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NYC
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2014

I have stayed at the Fairview twice in the last 9 months and really like the quality of service there. They really aim to create a very pleasant experience for every type of traveler.

I've found nearly all the staff to be very pleasant and helpful. For example, once I was dissatisfied with a meal and didn't eat it. I had no intention of complaining about the meal - I simply sent it back and paid for it. However, when the chef noticed that I didn't eat it he immediately offered to prepare me something new (for free) or give me dessert (for free). It wasn't necessary but a very nice gesture.

I like the large size of the rooms and bathrooms, the functional design, and the overall quality of decorations, etc. in the rooms. The internet in the rooms and the common spaces is pretty good. Their gym is well equipped and maintained. Their lounge (with the fireplaces) are also well-kept and very cozy! The restaurants are fairly decent and I like that they revamped the menu for one of them in during the 9 months that I was away. The quality of the food is average, not exceptional, which is why I can't give 5 stars.

I also like that they have arranged taxi rates with a select group of drivers and posted it in their lobby. (The rates are a bit outdated now.) It's also a huge relief to have the Israeli Embassy next door, which heightens the level of security in the area.

At the end of a busy day, I was actually content to return to the hotel instead of dreading it. That's important since I usually spend at least a week there.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Fairview Hotel

Address: Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nairobi
#2 Business Hotel in Nairobi
#7 Luxury Hotel in Nairobi
#8 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairview Hotel 4*
Number of rooms: 127
Official Description (provided by the hotel):
Nairobi's most popular and only family-run four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more   less 
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Also Known As:
Fairview Hotel Nairobi

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