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“Great hotel made fantastic by such wonderful and helpful staff” 5 of 5 stars
Review of Fairview Hotel

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Fairview Hotel
Bishops Road | P.O Box 40842, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #8 of 111 Hotels in Nairobi
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Great hotel made fantastic by such wonderful and helpful staff”
5 of 5 stars Reviewed July 11, 2014

Fantastic stay in this hotel, large comfortable room, very good food in all restaurants good facilities but what really makes this place outstanding is the helpful and fantastic staff who go out of their way to ensure you enjoy your stay and have everything you need. One of my best hotel experiences in East Africa.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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919 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2014

We last stayed at the Fairview in February 1976 and enjoyed our stay. We looked forward to renewing our acquaintance with the Fairview and were not disappointed. We had a large, comfortable room in the main block, which has been tastefully upgraded to modern standards. The staff were extremely helpful and organised a day trip of Nairobi for us which we enjoyed immensely. The breakfast and other meals were of the best standard, but above all, the hotel has not lost its friendly, family charm.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mombasa, Kenya
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 4, 2014

As usual, a delight to be able to stay here in the most beautiful surroundings.
Had dinner by the poolside and on querying why they never seemed to have cauliflower, off went the waiter to see Chef and came back to confirm my veg of the day would be cauliflower - great customer service.
Hope to be back again soon.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

The Fairview Hotel offers an oasis of peace and tranquility in the middle of the city. It has truly beautiful garden and offers something of a botanical experience with nametags on most plants and trees. The rooms are perfectly clean and each of them is different in its own way with beautiful woodwork. The hotel has a good gym too and various restaurants, each with its own athmosphere. There is a newsagents which has a very good collection of books to read and most of the basic things you may need should you have forgotten anything back home The staff is kind and attentive to your needs. It is also located in a street with high security. The only drawback is that the very basic soap and shampoo provided but if you bring your own, then all the rest is just great.

Room Tip: The rooms are located in different parts of the hotel and vary in size. If you want to be quiet and...
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, Gauteng, South Africa
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 29, 2014

Classic style, with great facilities. It was a little oasis in the middle of such a busy city! The pool area is great for meetings and for some downtime and the staff are all really friendly and helpful. Facilities are excellent, with a choice of restaurants from fine dining to pizza. We enjoyed the pool cafe during the day and the restaurant in the garden restaurant at the front of the hotel was more festive in the evenings.
Our room, which was in the garden beyond the pool, was spacious and stylish. Perfect for two, it provided enough space for us to work at the desk and move around without feeling crowded.

Room Tip: Rooms at the rear of the hotel are quieter. Don't be intimidated by the security scan on entranc...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 27, 2014

I stayed here for a week on business. The room was very simple but spacious and clean, as was the bathroom. The overall atmosphere was that of an oasis in the midst of Nairobi. I was delighted to avoid the large chain hotels that give you no sense of place (they are the same the world over). The Fairview has beautiful grounds and a sense of tradition. I enjoyed starting every morning with a pot of excellent coffee and the very good breakfast buffet. In the evening I sat outside with a cold drink. These little moments make a difference, especially on a business trip with long working days. As others have noted, the Fairview is near the Israeli embassy so there is heightened security in the area but this is comforting and once you are at the Fairview itself, you will not notice the security at all. The staff were unfailingly pleasant and helpful. I would definitely choose the Fairview on any return trip to Nairobi.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Johannesburg, South Africa
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 26, 2014

The Fairview is a grand old country home- turned hotel. Then buildings are full of history, and photographs from the 30's and 40's remind us how long she's been around. Across the road from the Israeli embassy, it's secure. Rooms are large and very comfortable. The fact that 2 of the best restaurants in Nairobi are in the hotel are a huge bonus. Beautiful gardens and quiet surroundings make for a great stay

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairview Hotel

Address: Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nairobi
#2 Business Hotel in Nairobi
#6 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Number of rooms: 127
Official Description (provided by the hotel):
Nairobi's most popular and only family-run four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more   less 
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Also Known As:
Fairview Hotel Nairobi

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