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“Overall excellent hotel” 4 of 5 stars
Review of Fairview Hotel

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Fairview Hotel
Bishops Road | P.O Box 40842, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #6 of 106 Hotels in Nairobi
Cape Town, Western Cape, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Overall excellent hotel”
4 of 5 stars Reviewed October 19, 2013

Having never been previously to Nairobi I was a little nervous. The hotel is well located , excellent food and service all round and a great pool - very important to me. My room was ok - large does not mean luxurious. The amenities were very average. The rooms need refurbishment and a larger tv set.

Room Tip: Staff and food are superb. Ask for a room in the main hotel rather than in the annex.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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894 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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NJ
Top Contributor
101 reviews 101 reviews
58 hotel reviews
Reviews in 53 cities Reviews in 53 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is the best hotel I've ever stayed at. I'm a travel agent and traveled the world.
It's an oasis in a crowded dirty city. The gardens are wonderful and the main building has a homely feel. Comfortable upgraded linens, beautiful spa bathroom with 2 sinks, bidet, fancy shower head, jaccuzzi bathtub.
Since its opposite the Isreal Embassy, security is extremley tight. It's SAFE!
Cars are checked for bombs, luggage is x-rayed, you are x-rayed. flat screen TV's with CNN. Wonderful spiral staircases with great gardens-looks a little like New Orelans. Even the garden rooms have additional security gates and you need cards to enter. We booked an economy room and got upgraded to an excecutive garden suite with 2 bathrooms and a conference room down the hall.
Birds wake you up in the morning singing.There's homemade birdhouses all around the gardens. Hotel has planted herbs in the gardens and use them in cooking. The chef took me on a tour of the gardens.
It's Colonial Africa decor with all the modern gadgets. Free Wifi-SUPER FAST!
lots of electrical outlets & tons of lights in the room.. Peaceful , calming and secure! Breakfast Buffet was the BEST. Eggs Florentine and the most interesting blends of exotic loose tea. I was in heaven! Piano music filters thur the public rooms where you can sit and relax with English newspapers while the fireplace is blazing.
We had a midnight flight to Brussels and then on to NY. We were welcomed to stay and enjoy the Fairview. They checked our bags in storage and encouraged us to use the pool. Pool rest rooms have showers. Very accomodating. We ordered drinks and dinner at the pool. We charged up our electronic equipment at pool, where they had lots of electrical outlets. Lots of restaurants to choose from.
This is the best most accomodating hotel I've ever stayed at. Such friendly staff!
I could live here.

Room Tip: Room #7 executive garden room - This is a great hotel for the price.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ho Chi Minh City, Vietnam
Top Contributor
91 reviews 91 reviews
42 hotel reviews
Reviews in 45 cities Reviews in 45 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 18, 2013

This is a superb hotel. It really has country charm in the middle of the city. Room was excellent, the gardens are superb for relaxing in, the staff are friendly and helpful. But the food was a let down. It wasn't bad but it didn't match the splendour of the rest of the hotel. Fish at the pool bar was pretty tasteless, the Italian was ok but nothing special. A shame because pretty much everything else is excellent. Wifi was a bit intermittent.I'd definitely stay again but glad I now know other options for eating.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2013

This is a beautiful oasis in the heart of Nairobi. Very reminiscent of the old colonial days modernized. Great outdoor eating and terrific inside dining room. Lovely pool as well. The food was great and the staff very helpful and friendly. The atmosphere was very inviting and cozy, with fires in the lobby fireplaces. Very good security which gave us peace of mind as we were there during the shopping center hostage situation. Would stay there again in a minute!

Room Tip: No air conditioning but we really didn't need.it! Some rooms already have it and I heard that mo...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2013

Fairview is a gorgeous bit of property in Nairobi. The architecture is old world charm, colonial stylings but with the warmth of lush landscapes, creatively delightful garden art and a picture perfect sitting pond. The food is excellent all round, with a choice of four (or maybe five) great restaurants to feast - ranging from tasty and healthful to deliciously decadent. But the big wow factor is the quality of service at the Fairview. Be sure to ask for Tony at the poolside restaurant - he's the "ultimate service with a smile".

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 5, 2013

I am a relatively frequent traveller to Nairobi and the Fairview is my home away from home in this city. Its a beautiful oasis - lovely lush gardens and ponds to stroll through, large pool, good exercise room, fabulous breakfast, comfortable rooms with wifi and satellite TV, and many dining options on the premises. The staff are best, they have been there for years and are true professionals with kind hearts and smiles. Book early!

Room Tip: I like the rooms in the main building - upstairs from the lobby, mainly due to proximity, but all ar...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 3, 2013

Nestled in a park like setting that belies the proximity to surrounding high rise buildings, the Fairview Hotel offers a lush oasis with expansive lawns, soothing water features, a lovely swimming pool, and reassuringly tight security. The real attractions, however, are the elegant ambiance, reminiscent of an earlier era, and the friendly attentive staff. I found good reason to write glowing feedback to management about three staff members who provided exceptional service: the hostess in the First Class lounge, the staff of the business center, and a very attentive and professional waitress.

The buildings were immaculate, and the gardens quiet and inviting. The food was excellent, especially the breakfast buffet. I would recommend this hotel without hesitation, and will stay there again if ever I return to Nairobi.

Room Tip: A First Class room is worth the difference, and will include a great breakfast and access to the Fir...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairview Hotel

Address: Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#2 Family Hotel in Nairobi
#5 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Number of rooms: 127
Official Description (provided by the hotel):
Nairobi's most popular and only family-run four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more   less 
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Also Known As:
Fairview Hotel Nairobi

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