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Fairview Hotel: Traveler Reviews

Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Hotel amenities
Fairview Hotel
Ranked #1 of 80 hotels in Nairobi
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628 reviews from our community

Traveler rating
    396
    171
    46
    11
    4
See reviews for
Families
89
 
Couples
196
 
Solo
85
 
Business
205
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
aberdeen
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Friendly, Efficient, Spacious”
4 of 5 stars Reviewed March 15, 2013

Stayed at the Fairview for four nights. Was impressed from arrival at the welcome of staff, the size of the room and overall quality of furnishings. Food at breakfast and restaurants was of good quality. Choice was not extensive but quite alright. There was an interesting basement wine bar that I did not get a chance to visit. Service all round was very good.
Now for one negative...or room for improvements...
The equipment in the gym was ok. The gym itself was decent size but not great. But for a hotel of this quality I might expect more than 2 running machines one of which was broken and the other of which failed when I was running. Worth the hotel looking at to make sure that they are keeping up with expectations of guests.
So if you are not a regular gym user, this is a great Hotel. If you run then check with the. Hotel before booking in.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA/Kenya/S.Sudan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“If you've got the money”
5 of 5 stars Reviewed March 15, 2013

If you have the money to throw down then this is by far the most comfortable place to stay in Nairobi. Great food, multiple restaurant options and a wonderful pool. They even have good sushi!! When traveling through Kenya this place was always a wonderful place to wind down between jobs in the bush. Always a reccomendation. If you want cheap and fun then stay at Upper Hill Campsite.

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great place!”
5 of 5 stars Reviewed March 14, 2013

This place was gorgeous! They had great food at a handful of restaurants there on site and the staff was very friendly. They do have wi-fi and it also felt like a very safe place to stay since there was a consulate right next door with lots of security. The shower was great with very hot water and great water pressure too.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MikeVarel about Fairview Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clevedon
Top Contributor
60 reviews 60 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“The place to stay in Nairobi”
4 of 5 stars Reviewed March 12, 2013

I had a great stay for a week at this oasis of calm in Nairobi. Old school heritage and service with plenty of faciltiies if you need them.

The rooms were basic but good and the staff attentive for what I wanted as I was there on business.

All the meals I had there were veryu good especially the relaxed outdoor area of the garden.

There were plenty of facilities - swimming pool, gym and a wide chocie of restuarants for a hotel this size...only downside was that if you finish work late then after 0930 there are little choices to eat / drink and so get in early :-)

I would stay there again and recommed this to anyone....

Downside is that you have to book direct as they dont use any booking sites, but they were quick to respond to my email and requests for late check out, though I had to pay 50% rate to get that until 1930....

Room Tip: I would recommend that you have a deluxe room, the basics ones are a bit small
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask CliveB about Fairview Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“a very nice, peaceful property - i would return!”
4 of 5 stars Reviewed March 11, 2013

once you make it through the maze to get to the property, you will not be disappointed with the grounds. the grounds are well manicured and serene. the pool area is nice and the staff will light a bonfire for you upon your request. i was impressed with the property.

because i require a family room, our selection is usually limited and seldom do we find value rates as the family rooms are usually priced at a premium. the room was basic, simple and clean. the room was a bit cabinish but i'm guessing the refurbishment has been taken place in other areas before making it to the family room. again, it was fine and no complaints, but the room was not upscale by any means.

the facilities within the hotel were nice and the public areas are nicely decorated and comfortable. the breakfast was excellent as there was a large selection and it passed the test of two kids that eat nothing.

the wifi from our room was a weak connetion but it was much better downstairs in the lounge. regarding the employees, everyone was pleasant, especially in the restaurant. at times, i felt the front desk was not overly friendly but they were always helpful.

the only knock i have with the fairview, and really it is not so much the property but the unfriendly, sketchy driver that the hotel provided me with. i landed at nairobi airport and when i finally found the guy, we headed off to his minivan. it was late in the evening and this was our first trip to nairobi. as we all know, the crime element sadly is real. well, we headed off to his car which was parked no where close to the arrivals/baggage area. mistakenly, i thought he might help us with our luggage...he did not touch a bag. he took us on a 10 minute hike and the path to his van was through other parking lots where the cars were parked so close together, we could not fit our luggage through without lifting them over our heads. again, this guy could not be bothered to assist while my kids struggled toting their own luggage.

we finally got to the van and loaded our own luggage into the vehicle and when we finished, the driver was not to be found. he was gone. i had to leave my family alone in a remote parking lot late in the evening to go and track this guy down. i found him 5 minutes later walking through a separate parking lot. i must admit, i thought i was being set up to be robbed. when we arrived at the hotel, i finally felt safe.

the next morning, we had set up a day in nairobi and the hotel had provided us with a driver...the same one. assuming the night before was just an anomaly, we set off with him again. at one point, we headed to the karen blixen museum. we walked to the property from the parking lot only to find the museum was closed as a result of a private function. upon returning to the parking lot, our driver was gone. we waited for a half hour until he returned. again, this is all not too big of a deal, but i was irritated by the whole airport pick-up and disappearance and then this nonsense. so, if i were to stay at the fairview again, i certainly would make certain this guy/driver was not in my plans.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by puffjimmy for Nairobi
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairviewNairobi, Owner at Fairview Hotel, responded to this review
March 18, 2013
Thank you for your feedback.

Please note our taxi service was not used in this instance. I suspect it was the transport organized by your travel agent. Kindly contact us if this is not so as we would like to investigate the matter further.

Regards,

Daniel | Joint Managing Director | Fairview Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Fairview Hotel

Also Known As:
Fairview Hotel Nairobi
Address: Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Nairobi
#3 Business Hotels in Nairobi
#4 Romantic Hotels in Nairobi
Price Range: $$$
Official Description (provided by the hotel):
Nairobi's most popular and only family-run four star hotel comprising of 120 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more   less 
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Fairview Hotel
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