We have just returned from a great stay in Kenya. Due to the arrival time of our flight we had to stay the fisdt night in Nairobi before heading off on safari. There was no sign of the recent troubles there and we felt safe. The Hotel Fairview is gated for security - but I would point out that it is very close to Freedom Park, where rallies and demonstrations are held. My main gripe with the hotel was that it seems to be lacking good management. It could do so much better with it's old colonial atmosphere but it is too out of date these days to not provide no-smoking rooms. We had a double room which mercifully did not smell of smoke, but it was very cramped and old-fashioned and had no air-con. Our two girls did much better in terms of room size as they were upgraded to an executive room. This was much bigger and had a mosquito net around the beds - still no air-con. But it stank of cigar smoke from the previous occupant.
We arrived at about 10pm and were told that the bar was now closed and the only way to get any rereshment was room service. We ordered some drinks, which were brought to our room fairltyquickly - but they couldn't provide a bottle opener! ( luckily my daughter has flip-flops with a built in bottle opener in the sole!!)
Breakfast brought more disappointments. It was self-service. I had the poached eggs and found they were cold. I pointed out to the staff that the bain-marie was not working, they apologised and jiggled about with the plug which had come out - and just left the eggs to re-heat!! The mango juice was actually rancid. These sort of issues mean that I will not be returning there for my next visit to Nairobi and I would not currently be able to recommend this hotel.
- Official Description (provided by the hotel):
- Nairobi's most popular and only family-run four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more less
- Reservation Options:
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- Also Known As:
- Fairview Hotel Nairobi