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“A welcome Oasis of calm” 5 of 5 stars
Review of Fairview Hotel

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Fairview Hotel
4.0 of 5 Hotel   |   Bishops Road | P.O Box 40842, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #6 of 122 Hotels in Nairobi
Certificate of Excellence 2014
Auckland Region, New Zealand
Top Contributor
102 reviews 102 reviews
99 hotel reviews
Reviews in 78 cities Reviews in 78 cities
173 helpful votes 173 helpful votes
“A welcome Oasis of calm”
5 of 5 stars Reviewed January 25, 2012

We stayed twice pre and post Safari at The Fairview Hotel in a first class double room. On their website they have these rooms both a short walk from reception & a long walk from reception, we had the latter. This meant walking out through their car park, opening a security gate with your room card then walking across a lane and opening another security gate to let yourself into a garden area where these rooms were. Knowing Nairobi's reputation, particularly after dark we found crossing this lane a little daunting but with the Israeli Embassy at one end of the lane we figured the security in the area would be pretty tight. Funnily enough in all our arriving & leaving and driving across Nairobi several times we didn't see a single thing that concerned us and we wondered if the city's reputation was somewhat exaggerated. The room we stayed in was large, clean & comfortable. These are the only rooms the Fairview has that are Air conditioned but the Air conditioners are of the portable variety and whilst surprisingly effective they are incredibly noisy with all manner of water squelching & glugging noises. On our first visit we left the unit on all night but on our second we turned it off & found the ceiling fan to be sufficient. These rooms have a large desk just inside the door and we found it a great workspace to sit & use the ipad with their free wi - fi which worked very well & was quite fast. You have to phone up reception for a username & password which you use for the duration of your stay. There was a safe in the room and a wardrobe with plenty of hangers supplied. The bathroom was huge and had a step down bath with a rain water shower overhead. This was a little tricky to step down into, just make sure you hang on tightly to the handrail. They provide liquid soap & shampoo in dispensers over the bath. We always travel with our own bars of soap, I am not a big fan of liquid soaps or body washes. The security lock on the room door is interesting. It is similar to a bank vault and has 4 bolts that electrically slide into striker plates. To leave the room you push a button & wait for it to do its thing. This is one door that will definitely keep out would be burglars, however there is a window hinged at the bottom next to the door that it would be possible to force your hand into, through the mesh fly screen & push the opening button. Just make sure you close this window when leaving the room or retiring for the night. On our first visit we dined at the pool restaurant and found the food good although not excellent. On the second visit here we were very tired and opted for the room service which was actually very good and arrived quickly. We also had one lunch in their garden cafe near the entrance to the hotel and the Tuna sandwiches we both had were absolutely delicious. Both breakfasts we had were also delicious with a big choice of food and excellent service. We arranged with the hotel for a taxi to take us to the David Sheldrick Wildlife centre to meet our two Elephant adoptees when they returned to the stockade for the evening. They quoted us a price for the taxi which was fine, however we didn't realize we had to pay the driver direct having assumed it would be added to our bill. We were running very low on Kenya Shillings by this time but we were OK, just! The rate the driver asked us for was higher than quoted, he explained it as the time he spent waiting for us at Sheldricks. Whether this was right or not, who knows; we just payed what he wanted. The hotel use a slogan, " The country hotel in town" and this is very apt. The entire property is a haven of relaxation and very quiet indeed especially if you consider just how close you are to downtown Nairobi which is only 15 minutes away by car. It is a sprawling property and the grounds are magnificent, especially the gardens near the hotels main entrance. If you stay in their first class rooms you are able to use their first class lounge. We visited it and found a large room with lots of comfy places to sit, refreshments (limited) available and a laptop with printer you could use free of charge. There is also an extensive business centre but the services here are chargeable. The taxi driver told us it is never more than 30 minutes drive from here to the Airport but can take considerably longer depending on the traffic for the return journey. The Fairview is a refreshing break from a big chain hotel and as such unlikely to be targeted by any terrorist groups. Stay here and you will not be disappointed.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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956 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2012

A brilliant hotel, good location, safe, great rooms, brilliant staff and above all - awesome food!!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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York, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 23, 2012

I have stayed here whilst on business for three separate weeks ovee the past to years and always felt safe as a woman on my own. The staff are very helpful, the meals delicious and how nice to have a choice of restaurants. By booking a first class room I had access to the first class lounge and the internet access on their computer which enabled me to easily catch up whilst enjoying a cuppa and biscuit served for me from the first class reception desk at the entrance to the lounge. I was also able to check in for my flight on line and they printed off my boarding card.

My favourite restaurant was by the pool with a hanging brazier to keep me warm! Very professional and attentive serving staff who remember you from previous visits which is great.

It was great to arrive to fresh white good quality cotton sheets and a comfortable bed after staying in University accommodation just outside Nairobi for a week and I felt I had arrived in heaven. There was even a welcome back card from the hotel on my bed with a gift of African tea.

It really is a haven of peace and quiet in the city as they say in their literature.

My only caution would be to say if you arrive early morning and wish to have a light breakfast ie tea and toast, you will actually be charged the full price of a buffet breakfast, about £12 because you took something from the buffet, ie the toast. However, following critical feedback about the steepness of cost for tea and toast on an evaluation form this amount was removed from the bill.

Room Tip: The First class rooms have more space, and some have a sunken bath. I preferred the business class...
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amman, Jordan
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 22, 2012

We have lived in Nairobi for the past nine months and decided to end our stay with a few nights at the Fairview Hotel. We were not disappointed. The environment was most restful, the various gardens and waterfalls gave it a very peaceful atmosphere. The rooms were a little more basic, but very comfortable and very clean. Our room had a balcony, overlooking the garden. The perfect place to relax. The establishment had several excellent restaurants to choose from and a great swimming pool. The breakfast buffet in the atrium was lovely and the food offered for breakfast was excellent. The rest of the meals were also quite affordable. The Fairview Hotel is not cheap, but compared to Nairobi prices it is a very good deal. Also it is said to be very secure. Another pleasant surprise for me was the availability of free internet connection. Tomorrow we are returning to Canada and for a while this was our last stay in Kenya. Great place to end our Kenyan experiences.

Room Tip: We enjoyed sitting out on the porch overlooking the garden. Lots of greenery and singing birds.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newbury, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2012

I had stayed in the fairview on business and on this occasion took the family back as part of our holiday in Kenya. We stayed either side of a safari and on both occasions were well looked after. It was a great place from which to explore Nairobi. The breakfast was really good and the service at the pool restaurant exceptional. Everyone is really friendly and on the whole went out of there way to make us comfortable. It is expensive but we felt safe and relaxed in beautiful surroundings. For us the cost was worth it and the hotel and staff contributed to a holiday of a lifetime.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worongary, Australia
Top Contributor
154 reviews 154 reviews
78 hotel reviews
Reviews in 71 cities Reviews in 71 cities
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed January 18, 2012

Most everything positive has already been said about this lovely property in Nairobi. It really is an oasis in the midst of the city. And terribly secure, both the hotel itself and the street - being opposite the Israeli Embassy. We stayed for one night both before and after our tour, in the old original part of the hotel which we actually liked, given its history. The old rooms are simple but clean. However, the staff was most impressive from the reception to the restaurants and everywhere else in between. They were so helpful, friendly and professional. Food & service were first class. The property does't appear to be out to 'rip off' the tourist either and their shuttle to the airport was excellent value (US$8) in comparison to other places we stayed in Nairobi. The Fairview Hotel is a great choice in Nairobi.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 14, 2012

Liked the openness of the different restaurant and bar areas. The breakfast buffet was good. Paid the extra for first class rooms and enjoyed the lounge access with free access to coffee, snacks and a laptop during the day. Wifi was fast and available all over the hotel. Felt very secure environment. There was work going on to refurbish two of the restaurants - some noise and varnish smells. Pool was not heated so too cold for me, but some of the kids were enjoying it. Good TV channels in the rooms with live soccer from UK.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairview Hotel

Address: Bishops Road | P.O Box 40842, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#6 Luxury Hotel in Nairobi
#8 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairview Hotel 4*
Number of rooms: 127
Official Description (provided by the hotel):
Nairobi's most popular and only family-run four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill, away from the noise of Nairobi. ... more   less 
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Also Known As:
Fairview Hotel Nairobi

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