We booked 2 Deluxe rooms for ourselves and our two sons. Upon arrival we were given 2 rather dingy looking rooms on the ground floor which faced onto a brick wall. We asked to move rooms (couldn't help but wonder what the standard rooms were like if these were Deluxe). After an hour they found two adjacent rooms on the second floor which faced the courtyard. These rooms were so much better - lighter and a bit more space particularly in the twin room. We did have a problem with the noisy air conditioner which kept me awake until I switched it off and ended up trying to sleep in a very stuffy room. My husband is a Fairmont member but didn't have his card - they thought it would be too hard to locate his number in the system so didn't bother.
Breakfast was included and there was plenty of choice. Kids used the pool which they really enjoyed.
All in all just another hotel for me - nothing special at all. Just make sure you dont get a room facing the brick wall of the neighbouring property.