Just back from a week long stay at the Fairmont and I must say that coming "home" to this place each night was a pleasure. The rooms have just been renovated (we were the first to stay in ours) and look very nice and are LARGE. We had two rooms, one with desk and closets and hard wood floors and then another carpeted room with a sitting area and a bed and the bathrooms are very large (bath and shower separate).
I think the reason you may see some slightly negative reviews of this place is because people expect a completely western Fairmont experience in the third world, which, in my opinion, isn't a reasonable expectation. For example, the service in the restaurant is not always consistent, often slow and sometimes borderline negligible, but the food is pretty good (and didn't make any of us sick!!). Our shower didn't work the first day we were there, by day two it worked but no hot water, and by day three we were set (so long as you let the hot water run for about 10 minutes before showering) - to some this would be unacceptable - we were happy to have running water considering the drought.
The location was great - not quite in the city center so very quiet at night but this also allowed for the grounds to be massive. There was a beautiful gym, pool and garden area, and never saw a single mosquito while there.
Only complaint is the price - amazing to us that they can demand a hefty per night room charge - but to get western amenities while in the third world is something you have a pay for, I guess. Enjoy your stay!
- Official Description (provided by the hotel):
- Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be the best-known luxury hotel in Nairobi. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's popular meeting place, where drinks and light meals are served continuously from morning till late evening.Fairmont The Norfolk was expanded in 1999 and subsequently renovated in time for its centennial celebrations in 2004. The Delamere & Acacia Wing were refurbished in 2012 to give the rooms a modern touch, whilst preserving their charm and unique personality. The Nairobi hotel now offers accommodations in 170 guest rooms and suites, has eight conference rooms, the largest seating 175 delegates, a heated outdoor swimming pool, health club with gym, sauna and steam room and gift shops. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi