We stayed for one night at this hotel before transferring to Tanzania.
The shuttle collected us promptly from the airport. Traffic was appalling and it took over an an hour to get to the hotel. So we adjusted our return timing accordingly.
First impressions of the hotel were excellent, uniformed staff, and our cases were scanned before we entered. At reception on arrival we booked a driver to take us out the following day to the Elephant orphanage, Karen Blixen's house and back to the airport for 150dollars for three of us, all very smooth.
Room was comfortable and high American/british standard. We ate in the fine dining restaurant, again a good experience.
There was a bit of a mix up the next morning as the lady who had booked our trip- well, hadn't ! But they sorted it quickly and a driver arrived for us within 30minutes.