We stayed at The Norfolk for 3 nights on our safari trip to Kenya. The room was comfortable, the pool great (& uncrowded) and the food good. It is a quiet and safe oasis in the middle of this diverse and hectic city.
At the end of out trip, we came back one more time - a mere 4 hour stop to await our airport transfer. Even though the restaurant was closed (between lunch and dinner), they opened just for the eight of us and served a great lunch.