After a 5 week overland trip I was looking forward to a touch of luxury and this hotel was our splurge!
The room was clean and cool which was a welcome relief from the heat of Nairobi but it was really a business room, with a large desk and multiple line phone. I was disappointed that it had little privacy and no outlook - a function room of sorts looked directly into the room necessitating keeping the curtains drawn. It was not the colonial heritage hotel I had hoped for I could have been anywhere. The pool was a long way away from the room and wasnt anything to write about, so I won't. The cocktail bar had little ambience and the whole place was a letdown. With its history I was expecting a hotel along the lines of The Victoria Falls or the Bangkok Oriental. Not even close.
My main gripe is with housekeeping, however. I requested and was pleased to get a late checkout of noon. Great I thought.. breakfast in bed, a late snooze,a long shower and I'd be rested up for the long trip home to Australia. Not to be..I had a nice breakfast then ... Knock on the door 30 mins later to pick up the tray...10mins later "can we clean the room" (even though I'm checking out!) 15mins later " can we check the mini bar" , then 2 maintenance men to measure the bathroom then a second minibar request, the latter two after a do not disturb sign was put on the door so I could have a shower in peace.
My advice would be to look around and not waste your money here.