I've been here for 9 days now and the service has been impeccable, the food excellent, the beds comfortable and the wifi excellent. All in the middle of Nairobi. I do have to agree with the guest that said getting in and out can be difficult but that is true of everywhere one wants to go in Nairobi. The hotel did their best to move small groups of us around when taxis were stuck in traffic. I truly felt like a member of an exclusive club rather than a hotel guest.