The Norfolk is a high end hotel in downtown Nairobi, and it has always been one of the top spots. I have stayed here 2-3 times before and had high expectations as usual.
Reading other reviews before ending up in the hotel gave me some doubts, but to be honest.... it was a good and comfortable stay. I did not get a room with a balcony which was booked (Im a smoker), that was the only drawback for me, and the price was very high. And yes, another small detail. In the bathroom, some interios decors and surfaces was not so clean and they seem to be oldish.... like leaking shower walls making the floor totally wet.
With this kind of price nothing should be wrong.... which is of course difficult as people always have different expectations and some people always have to complain about something.
With this price it should also be things that exceed your expectations....
....so did I find that this time? Yes. The service = staff, was very good, and very helpful.... better than expected.... and then the highlight. The evening meal in the fine dining restaurant. Not too big choice on the menu, but enough. Very good side dishes and good proportions. The mushroom sauce and the pepper sauce was very good, and the quality and preparation of the bull eye cut was absolutely perfect. Rare to find so good piece of meat down here I must say. The best meal for quite some time.... ok, I had good dinner company as well. Finaly another drawback. The interior in the dining area.... it did not fit the heratge of the house.... too fancy light... too posh and too little remains from the good old times...
But of course these are small details, and yes I will be back.
- Official Description (provided by the hotel):
- Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi