Sadly, my stay at the The Norfolk was not as anticipated. On the Up side:
- the service was excellent, especially from one of the reception ladies - she was an absolute gem and she even helped us get accommodation in Mombasa as well.
- the rooms were clean.
- nice pool and grounds.
on the down side:
- food was way overpriced.
- the decor was very old - the carpet was threadbare in my room and the shower didn't work properly.
- if you requested a taxi from the hotel, it was twice the price than calling a cab yourself.
- the room service menu was very limited.
i must say i was terribly disappointed with this hotel - especially if you consider the price you pay per night.