We stayed at the Fairmont Norfolk at the beginning and end of our safari to East Africa. We had a standard single room initially and were upgraded to a suite on our return to the hotel. The Norfolk has a great history and tradition which dates back to British colonial days. It is located across the road from the University of Nairobi and the National Cultural Center.
Our standard room was tastefully decorated and was furnished with a queen bed, night stands, sofa, coffee table, desk, chair and a mini bar upon which was a flat panel TV. There is satellite TV reception; however, CNN was hit or miss. There was a built-in armoire with personal safe in the vestibule. The tiled bath was small although nicely appointed with quality bath linens and a walk-in shower. Unfortunately, the shower was sans hot water. The bedroom of the suite had the exact same footprint. In addition, there was a sitting room with a large dining set, sofa, coffee table, two comfortable Queen Anne chairs, chest with a second flat panel TV and a second toilet. The bathroom had a dual vanity, small whirlpool tub and separate walk-in shower. This bathroom came with hot water! Both rooms had excellent internet connectivity which is complimentary if you are a member of Fairmont’s Presidents Club.
The common areas occupy the ground level of the hotel and all are tastefully decorated as one would expect of a Fairmont property. The hotel has a large bar area that faces and opens onto the inner courtyard and gardens. The exterior area of the bar is a brick covered terrace furnished with tables and chairs. It is a beautiful setting. There is a very nice, large salon in the space between the bar and reception. The legendary Lord Delamere Terrace is located at the front of the hotel along the street. It now serves as a dining venue for breakfast, lunch and causal dinners. The hotel’s formal dining room, Tatu, is off the main lobby. The hotel has a small gift shop and business center in the vicinity of the main lobby.
The original hotel structure surrounds a magnificent inner courtyard and gardens which provide a haven to sit and enjoy Nairobi’s beautiful climate. What appears to be a second addition of the hotel has been added at the rear of the courtyard. A second inner court resulted from this construction and it houses the swimming pool-health club-spa complex.
The hotel is happy to accommodate storage of your luggage while you are travelling out in the bush on safari. Upon our return to Nairobi we found our luggage awaiting our arrival in the suite. This service facilitates staying under the 15 kg weight limit for bush air travel and was most welcome. Laundry service at the Norfolk is outrageously expensive. For example, representative costs include: shirt/blouse $9.00, T-shirt $7.00, briefs/panties $4.00, socks $4.00, trousers/slacks $9.50, shorts $6.00, PJs/nightgown $8.00, sweater $8.00. If you are departing on safari, wait to have your laundry done at one of the lodges or camps. The work quality is on par and it will be done at a fraction of the cost.
- Official Description (provided by the hotel):
- Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be the best-known luxury hotel in Nairobi. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's popular meeting place, where drinks and light meals are served continuously from morning till late evening.Fairmont The Norfolk was expanded in 1999 and subsequently renovated in time for its centennial celebrations in 2004. The Delamere & Acacia Wing were refurbished in 2012 to give the rooms a modern touch, whilst preserving their charm and unique personality. The Nairobi hotel now offers accommodations in 170 guest rooms and suites, has eight conference rooms, the largest seating 175 delegates, a heated outdoor swimming pool, health club with gym, sauna and steam room and gift shops. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi