We used this hotel for the beginning and end of our holiday and it was lovely. The staff
were genuinely kind and considerate all times which made the service great. The security at the front and around the hotel was very good and reassuring. The superior hotel room was off a good size, good views over the grounds, local parks and downtown Nairobi. The room service / breakfast / dinner was of a very good quality and some of the best we had in kenya. Plus we had a free bottle of champagne as it was our honeymoon. The hotel is Ideally located for the airport and excursions around Nairobi. I will definately stay at the hotel again and for us, there were no negative experiences. Well Done.