Expensive and overated for nothing. I have stayed here at least three times a year for the last 5 years. I am an American citizen with Kenyan background, and its amazing how this hotel treats guest based on appearance. I wonder if they train their receptionists on how to treat people based on appeaance. This place has an obsession for 'tourists'. My company keeps booking me here because of company policy, but if I had a choice. .. The rooms are like what you would find at a motel 8, dark creepy corridors, mold and mildew in showers. and you pay oer $300 per night.
There is nothing to look forward to staying in this place, if you have a choice, Just stay away from this rat hole.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Agoda, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.