We stayed in July 2014 at the Nairobi Serena for 4 nights. Our plan was to stay someplace very comfortable after a 24 hour journey from New York, recover from jet lag, see a few sites in Nairobi, and then depart on a Safari. The hotel exceeded my expectations: the facility is top notch, with a beautiful gym/spa (including excellent massage), great outdoor pool, nice restaurant, and good, reasonably priced room service. The hotel is easy walking distance to downtown, including the City Market (where we found better prices for crafts than we found many other locations once we were on the road on our Safari).
Finally, the hotel doctor: I've traveled all over the world and rarely gotten ill, but on this trip, I did catch something on our 3rd day, and the hotel doctor was an enormous help: he came to my room within 90 minutes, spent a good amount of time checking me out, provided the necessary meds (antibiotics, anti-nausea, hydrating salts), and then was available to us by phone even after we'd left Nairobi on our Safari, which I greatly appreciate; and his bill, by American standards, was extremely reasonable.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya; the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities.Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Despegar.com, Agoda, Odigeo and TripOnline SA so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.