We loved the Serena - stayed here on two separate occasions on our African trip and found it to be an excellent choice. The service is fantastic throughout the hotel and staff went the extra mile for us in various ways. It offers the comfort of an international chain but with a distinctly and proudly African feel. Best breakfast buffet we had every seen. Very large and comfortable beds, free wifi, great pool despite city centre location. Importantly for Nairobi, security procedures are thorough and will give even the most nervous travellers comfort.
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