We stayed here two nights at the start of a Kenyan safari and returned here again at the very end of the safari for a "day room" to stay for several hours before our international flights back home.
First, the property itself is stunning.. the pool, the breakfast area, gift shops, bars & lounges, top notch in every regard. It's close to the city but you feel you are in the midst of a calm little oasis. The breakfast buffet provided a host of delicious fruit juices and had omelettes cooked to order along with a host of other deliciousness.
Our only complain was our room itself. Our air conditioning never worked properly, and it was so hot in our room, I ended up sleeping on the floor and got no sleep at all our first night. Engineers came in the second night and fixed it. When we returned 10 days later for our day room, we were exhausted from days of safari and only wanted two things.... televison and air conditioning. Neither worked. We were only there for about 7 hours, so ended up just taking a shower and leaving the property for lunch, instead of stay in the hot room.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya; the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities.Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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