We stayed in Serena as our stopover before visiting the Masai Mara. We stayed two nights then came back and stayed for one night on our way home.
The Serena is not an Intercontinental hotel with marble floors, modern furnishings, and huge empty space rooms, this is the African way of a 5 star hotel and we liked it! If you like the homey feel, comfortable setting, clean rooms, and great staff, then stay here.
The staff was always helpful when I asked questions. The rooms were cleaned nicely when we returned.The restaurant, the spa and the breakfast buffet was great.
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