We used this hotel as our stopover hotel between visiting Nairobi, the Masai Mara, and Rwanda. I was a bit concerned after reading some of the previous reviews. We had rooms 501 and 317.
We stayed three nights then came back and stayed for one night on our way home.
My husband and I travel quite a bit for scuba diving. As we have traveled more and more, I tend to try to book us at hotels that have a higher level of comfort, but not extreme. I do not need to have the "Taj Majal" look or feel to feel "pampered". If you are used to rooming in Intercontinental hotels with marble floors, modern furnishings, and huge empty space rooms, this is NOT the hotel for you. If you like the homey feel, comfortable setting, clean rooms, and great staff, then stay here.
Yes, its an older hotel, but I did not feel that that I did not get my monies worth. There was more than sufficient room for us and our luggage. There was enough dresser space and closet space for clothes taken out for our first three days. The furnishings and décor had a "homey" feeling. The bed was close to the size of our king sized bed at home, a bit hard for us. That's not their fault. The air conditioning unit was a bit loud, but it's like background noise; overtime you ignore it.
The breakfast buffet was great. Unless you are really picky about your food, there was food for anyone's palate. Fresh fruit, baked breads, crepes to order, local breakfast foods, omelets to order, juices, coffee, oatmeal, yogurt, etc. We got the room package that had the buffet included.
The staff was always helpful when I asked questions. The rooms were cleaned nicely when we returned.
AS to location, I could not answer that. We had a private driver that picked us up and took us out.
They had a spa, but we did not use it. Had other things to occupy our time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.