The Serena is your typical comfortable hotel. Situated across a park from the central business district, it is convenient if you want to go into town but difficult with traffic especially in the mornings and evenings. We stayed one night en route to Samburu and I felt safe enough in the morning to walk around the nearby streets and the park, but was advised not to venture too far into another section of the park. The room we had was a fairly typical hotel style, clean, good beds, tv, internet etc. Ours was a bit noisy since we were at the end of the fourth floor where the airconditioning plant was whirring away all night, although I still slept well.
They have comfortable lounge and bar areas downstairs, with efficient staff for reservations, currency exchange etc. They take security seriously, with under-car inspections and metal detectors at the doors. The main restaurant was excellent. We had a marvellous meal there with great service and some fine piano playing for entertainment although it wasn't busy. The breakfast cafe also had a fine range of well-prepared dishes.
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