We were held up by the Nairobi airport fire for 5 days, having been staying in Zanzibar. For our two final days before we got a flight, our agent booked us into Serena. We were impressed by the helpfulness of the staff who assisted us in sorting our delay out. The pool area is lovely, so peaceful with sunbeds with mattresses and towels provided ready for you to relax. Two parks nearby to take a walk.. The restaurant was amazing, so much choice and the puddings were to die for!! We sampled 'fish night' and 'Swahili night', they were brilliant. Staff recommended a half day out to the National Park, well worth it to see giraffe, zebra, buffalo, croc and many more. Loved the bed made for 3 as well!!!!!