I had a couple of nights at the Serena last month. The service remains impeccable. The buffet breakfasts are to die for. I love the bar for afternoon tea, a great selection of South African white wines by the glass or a late night single malt. One evening, I was having drinks with two Kenyan friends. The bar was full. One of my friends commented, "There's Raila Odinga (the current prime minister of Kenya and perhaps the next president)." What interested me was that only a total of 4 people in the entire bar got up to speak with him (and I would say that a majority of the people in the bar were Africans). People comment that the hotel needs a re-do. Yes, it is the same as it was when I last stayed there, 3 years ago. And yes, it is not "modern" or trendy in decor (vs. traditional African). But I have nothing at all negative to say about the Serena except that it is expensive, yet a great treat for me every time I stay there.