The Serena Hotel in Nairobi was where we spent our first night on a 16 day safari in Kenya and Tanzania. The tour company, Vantage Travel, arranged for us to stay in Serena properties for all of our nights' stays and they were all exceptional. Most nights the properties were located in National Parks and all exceeded our expectations. Although very similar in each lodge, the food in the buffet styled restaurants was quite good and the rooms were as good as any 4 star accommodation we've experienced in similar settings in the United States. The cost of our meals was included in the tour price so I can't compare restaurant food prices. Drink prices were slightly above what you'd expect in the U.S. but not unreasonable. I would highly recommend the tour company, the hotels, and the experience.

Returned to Serena Hotel after five years. This is still my favorite hotel in Nairobi. Fast and friendly check-in/out, excellent service. My room was quiet, very spacious, and spotlessly clean. The garden invites one to spend time outside just like the renovated pool area.

They were on top of every thing. Airport pick up and drop off. Stored our extra bags while we
Were on a safari. Meals were mostly buffet. Tasty and wide asortment. Drinks at the bar
Came fast and were fairly priced. Rooms are big and the bed comfortable

Stayed here one night between Kilimanjaro travels and "roughing it" in the bush. I don't know if my being overjoyed was a result relative to my recent experiences, but I was literally jumping and squealing once the doors were closed. The rooms feel plush and high-end, with attention to detail. We're from New York, so we know what we're talking about. As soon as we settled in, we ordered room service, which was great. The food was above average (for Africa). Breakfast was a great feast. The hotel offered what felt like mountains of food. A huge assortment of freshly prepared juices, breads, pastries, cereals, hot items, etc. We were happy, but sad to check out.