I stayed here on business after a recommendation. I found all the staff very welcoming and helpful, check-in was quick. I arrived late and ordered room service which arrived promptly. It is in a great location for meetings as it close to the business district. I thought the selection and quality of the food was good. My room was quiet with a nice view of the park. Bar has a nice atmosphere and is reasonably priced. Also showing numerous live sporting events.
I also used the laundry service for a semi-emergency after I ripped the button from my suit jacket half an hour before I was due to leave for a meeting. The member of staff dispatched to help came for my jacket and returned it within 15 minutes, making a fantastic job of re-attaching it.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Venere, Cheap Tickets, Agoda, Otel, EasyToBook, Olotels, Tingo, Hotels.com and HotelsClick so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.