Hotel is somewhat dated in terms of decor but everyone is very nice, friendly and good service. Had a bad experience ordering food in the bar however - waited 40 minutes and cancelled the order for chicken wings. Not sure where they were getting them from! Stick to the restaurant where possible!
Being able to bill taxis to the hotel bill directly saved me a big headache.
When next in Nairobi I will probably try a different hotel but wouldn't cry if I had to stay there again.
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