Stayed at the Serena for 2 night in late May 2012. I was in Nairobi on business and this hotel fit well with my requirements - close to downtown and safe. The artwork at the lobby are very impressive, rooms are a good size, comfortable beds, clean. Breakfast buffet had variety esp with fruits - both the restaurant & hotel staff very kind and nice. No truly Kenyan food around more international cuisine. The concierge was especially helpful. There was a problem with the tv in my room, it took less than 10 mins for the technician to come and fix it. No mosquitos - which is a major thing in East Africa .. So next time I go to Kenya on business, Serena is the place to stay .