Maybe it's because I live in Nairobi that I'm surprised that there's a security alert on this hotel because it has to be one of the safest places in Nairobi. Apart from that my husband and I spent our wedding night at the Serena before traveling and it was absolutely excellent!! They were so welcoming and polite to us and they even gave us gifts and an upgrade to a suite which was EXCELLENT. It was beautifully decorated and had petals everywhere, Champagne and snacks. They even gave our best maid a room for a few hours to change and nap as it had rained heavily on our wedding day and we were soaked. The beds were amazing and Breakfast was nothing short of magnificent. It was very affordable and we even had our wedding photos done there which turned out great. I cannot fault this hotel in any way!!