From the bottled water to robes and slippers and a bouquet of fresh roses, this was the cat's pajamas! It comes just when you need pampering after a long international flight. The teas and coffee and flash hot pot were wonderful and the staff as gracious as you would expect in any 5 star resort. They had a wonderful storage facility where I put my things while I went on safari which was easily retrieved upon my return a week later.
The only down side, I saw that my credit card got charged from printing my boarding pass in their internet room even though I paid for it cash on the spot.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Venere, HotelTravel.com, Travelocity, TripOnline SA, Despegar.com, Otel, Cheap Tickets, Odigeo and Tingo so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.