The main problem with the hotel is its location. It is located in the middle of the city square and it is a meeting place of sorts for everyone. You will see all sorts of people waiting for their friends, others looking for employment etc. etc. Our vehicle was inspected everytime for bombs etc. but I am not sure what sort of security the Hilton is guaranteeing for its guests, when it is surrounded by people at all times of the day. Inside the hotel, there is an old world charm. The staff are friendly and helpful. The rooms are well - adequate. The room service is good although I did not enjoy the grilled king fish cooked Kenyan style. No newspapers every morning - something I was used to at other 5-star hotels. The internet connection in the room is good.And please don't even think of going to the salon - it is not part of the hotel- even though it is listed in the hotel booklet as one of the services offered.The staff at the salon are friendly, but this is not the salon expected of a 5-star hotel.. it is not even the salon which should be part of a 1-star hotel. It was a shocker for both me and one of my male friends, who went to the male salon.The hotel will send you a staff to accompany you to the salon, because it is located outside and at the back of the hotel. The gym is adequate. All our friends recommended the Serena and that is where we are going to stay, next time we are in Nairobi.
- Official Description (provided by the hotel):
- In the city's heart, the Hilton Nairobi hotel is next to the craft market and 25 minutes' drive from Jomo Kenyatta International Airport. Enjoy global dishes at the Traveller's Restaurant, try fine Italian cuisine at Sale E Pepe Restaurant or have a pint at the Hilton Nairobi hotel's Jockey Pub. ... more less
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- Also Known As:
- Hilton Nairobi Hotel Nairobi
- Hilton International Nairobi
- Nairobi Hilton International