Hilton Hotel front office staff should undergo thorough customer relations training; Room rate policy should be revised to be more user friendly; It is an extortion to say that an extra person in the room pays USD 50 for bed and additional USD 40 for breakfast, a total of USD 90 which is more than enough for standard room charges at with much better services than Hilton.
- Official Description (provided by the hotel):
- Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more less
- Reservation Options:
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- Also Known As:
- Hilton Nairobi Hotel Nairobi
- Hilton International Nairobi
- Nairobi Hilton International