This is not a hotel one would expect from a brand such as Intercontinental, which I have grown to expect comfort, elegance, and modern decor. The reception area was good, breakfast was fair, but the room we were given needed major upgrade ... the knob to control the vintage AC was missing, there were no towels in the bathroom, the old TV does not work, missing bar fridge, etc. I can usually put up with some inconveniences, but I had high expectations with the Intercontinental brand and this was truly a disappointment.
I hope Intercontinental management will take note of my comments and seriously consider taking on a major facelift, or disassociate the name with this establishment. This hotel gives the Intercontinental Hotel chain a very bad name.
Try Crowne Plaza Nairobi instead, especially if you're on a business trip.
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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- TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Booking.com, IHG, Orbitz, Hotels.com, Reservation Counter, Odigeo and Tingo so you can book your InterContinental Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental