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“Discriminated on for being a kenyan woman” 1 of 5 stars
Review of InterContinental Nairobi

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InterContinental Nairobi
5.0 of 5 Hotel   |   City Hall Way | PO Box 30353, Nairobi 00200, Kenya   |  
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Ranked #27 of 106 Hotels in Nairobi
London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Discriminated on for being a kenyan woman”
1 of 5 stars Reviewed July 8, 2009

Discriminated on for being a Kenyan woman. The staff are very narrow minded and outdated reasoning.

My advice to Kenyan women living abroad, if you happen to go to Kenya, do not make the mistake of staying at the Inter-Continental because you will be embarrased and humiliated like I was.

  • Stayed December 2007, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Bangalore, India
Top Contributor
108 reviews 108 reviews
71 hotel reviews
Reviews in 41 cities Reviews in 41 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 14, 2009

Had to stay overnight on a flight back to India because of a delay. The stay was more than pleasant. The food at the hotel restaurant caters to almost every major world cuisine so you will not feel out-of-place. The rooms are more than comfortable, spacious and luxurious.

The hotel will even arrange a safari trip for you if you want to be adventurous and embark on one.

The hotel lives upto the high quality international standards that the intercontinental name is associated with.

  • Stayed August 2006
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 22, 2009

This hotel as such is really okay. There is ample of security on EVERY floor so it is pretty scary up there. The hotel rooms as such are satisfactory. The spa and swimming pool are really well kept. The staff is very very helpful and the food is also nice. There is strict security checking at the gate. The view from the room is okay as his hotel is situated in the heart of the city and there are buildings around as well. I would suggest this hotel to tourists as it certainly will solve your purpose.

  • Liked — the hospitality and friendly atmosphere with the staff
  • Disliked — i found the lobbies a little dark and dingy
  • Stayed May 2008
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Oslo
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 9, 2009

I can never understand why this expensive business hotels charge you a fortune for internett in the room. Waiting 20 minutes for check at the front desk is also very bad.

  • Stayed April 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, IL
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 7, 2009

The hotel is clean but old. Someone tried to break into our room at 1 am. The security manager and hotel manger did nothing to address the problem. I would not recommend staying here.

  • Stayed March 2009, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Geneva
Top Contributor
53 reviews 53 reviews
53 hotel reviews
Reviews in 41 cities Reviews in 41 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 1, 2009

For what we paid (almost 400 dollars) the hotel is no value for money. It is a typical 5-star of a previous generation. Rooms are rather small, even at the club floor level. No major complaints, but it shouldn't have costed more than $ 200. The outdoor pool is small, don't expect too much.

  • Stayed February 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Top Contributor
231 reviews 231 reviews
216 hotel reviews
Reviews in 164 cities Reviews in 164 cities
390 helpful votes 390 helpful votes
4 of 5 stars Reviewed January 20, 2009

Have stayed here many times over the years and am pleased to say that the Intercontinental has improved during that time. The rooms are very average in quality, but spacious and well equipped with minibar, sitting area, safe, desk and irons. My bathroom was very small and a little dated but clean. My hairdryer and one bedside light did not work, but then this is quite usual here. The room has big ceiling to floor windows that open but the noise from the very busy road below meant I had to keep them shut all the time.
The best things about the IC are the restaurants and the friendly service. The pool is heated but small and the sunbathing/bar area very busy.
Very centrally located.

  • Liked — Restaurants
  • Disliked — Not everything works in the rooms.
  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Nairobi

Address: City Hall Way | PO Box 30353, Nairobi 00200, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Nairobi
#18 Luxury Hotel in Nairobi
#24 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Nairobi 5*
Number of rooms: 371
Official Description (provided by the hotel):
InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more   less 
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Also Known As:
Intercontinental Nairobi Hotel Nairobi
Nairobi Intercontinental

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