We stayed two separate nights at the hotel with very different experiences .i had booked a suite with butler service complimentary drinks and snacks in the private lounge .Delays with our flights(terminal fire)however meant that we arrived after 10 pm only to be met with no complimentary snacks or drinks .poor information about our breakfast lounge resulting in us using the general restaurant .Our complaints were listened to and we were offered a return visit at the end of our stay .What a difference ! A superb private lounge with happy hour from 6-8 pm free alcoholic and soft drinks lovely snack Buffett savory and sweet food. A comfortable lounge and spectacular sunrise the following morning over breakfast .great service to make up for first visit.
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental