I stayed at this hotel on a recent work trip. Whereas I found all the staff to be very friendly and very helpful, unfortunately that quality was not of the same high standard when it came to the actual rooms. I stayed on the 4th floor towards the end of the hallway, which meant I was sleeping right next to one of the city's main traffic arteries. If the windows were well isolated that would have been no problem, but whether i had them open or closed actually did not make a difference, so serious traffic noise...and all night, as Nairobi is infamous for its traffic jams. Sleeping with earplugs is not what you'd expect having to do at a 5-star hotel.
The rooms could also really do with an upgrade; furnishings, bathrooms, carpets have all seen better days and would really benefit from a refresh.
However, I should add to these comments, that the staff at the hotel will go out of their way to be friendly and helpful - which is always a big plus to me. The breakfast was also very nice, big selection and for everyone's tastes.
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental