As a priority customer got a good deal here - upgrade to suite but only begrudgingly got the other part of royal ambassador benefit i.e. club access.
Rooms are dark in colour - certainly does not reflect the vibrancy of the city or country.
Lots of complaints about internet - I got it for free so if you are staying there worth joining IHG Ambassador otherwise it was about 20 euros per day.
Food seemed on the pricey side but hotel is very central allowing you choice outside the hotel. VAT is a killer in the hotel - but that's not the hotel's fault.Government must be shooting itself in the foot over this.
Pick up service from airport was good. But be careful going back. The traffic is as bad as they say and they do stupid things like reducing the main road to the airport to one lane during the day. Took me over 90 minutes to get to airport on trip that they estimated at 30 mins.
Reasonable pool and gym. Very central so can walk most places. Their taxi service seems ok. - 1500 KSH for trip to Westlands in Mercedes where as 1000 KSH for beat up old Corolla to come back
Service in Club generally good. Possibly a problem with accessing wine in Kenya but the wine was cheap Chilean - equivalent of 5-6 euro a bottle in Europe. But volume and choice of snacks was much better than many other Intercontinentals.
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental