The Intercontinental has average rooms (passable but not super-comfortable). Lighting in the rooms was really poor. Wifi and internet rates were exorbitant. ATM on premises as well as a couple of really overpriced shops. I felt safe walking around the surrounding Central Business District during the day although the area is mostly government offices with nothing in terms of restaurants or shops around. Taxis can be arranged to nearby attractions but for a premium price (but safer).
Check-in was incredibly slow both times (and when arriving in the middle of the night after flying 20 hours or after riding hours on bumpy roads, it wasn't exactly pleasing to wait so long to get to our rooms). Service was generally slow throughout the restaurant, baggage transfer and so forth. The main Terrace Restaurant actually had decent food and there's a pretty nice pool area to just hang out around. All in all, unless you're there on business, you're better off staying in one of the nicer suburbs closer to key Nairobi attractions and with more amenities close by.
- Also Known As:
- Intercontinental Nairobi Hotel
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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