I stay in the IC Nairobi 3-4 times a year & I've known what to expect. Service is good & consistent, but not exceptional. The only reason I've not moved to the Norfolk is loyalty points. After checking out on my last visit I vowed never to return. The last 2 times I have stayed the hotel bar was overrun by raucous British Airways crew who were only ordering mixers, so they could add their pilfered from BA vodka miniatures & then openly throwing the empties on the floor. The same scenario happened by the pool with rudeness & contempt to other guests. I though the first occasion was a one off, but twice in a row is too much. I have chatted to many BA & KLM crew in the InterCon Nairobi before who up until my last 2 visits have been very socaible & knew how to behave. The hair that broke the camels back!!
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental