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“A great family friendly hotel in a leafy suburb of Nairobi” 5 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
4.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya   |  
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Ranked #14 of 93 hotels in Nairobi
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A great family friendly hotel in a leafy suburb of Nairobi”
5 of 5 stars Reviewed May 8, 2010

The standard of this hotel has been consistently excellent over the 6 or so years we have stayed there. The staff throughout the hotel are friendly and efficient and the rooms are clean, spacious and comfy - all ammenities etc as you would expect from a Holiday Inn.

The Hotel gardens are lush and the fish pond is a great hit with the kids ! The breakfast buffet contains everything you could ask for and more. The hotel also has swimming pools, a hair and beauty salon, business centre, curio shop & gym. The 'Spur' restaurant is a great family friendly restaurant with kids indoor and outdoor play areas.

Whether you want to spend a few nights here, or just use it as a stop over during your safari, this hotel is suited to singles, couples and families alike.

  • Stayed February 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 7, 2010

I was visiting Nairobi for the first time to visit family. Most of my family lives in and around the Parklands area. If you are going to be doing a lot in this area - then this is a great place to stay. Not too far from downtown but not in the center either. This hotel has some wonderful staff. One evening I came in late and my husband was already asleep a guard escorted me to my room to ensure I was safe. I liked the little touches like that. The pool area and gym were fantastic. I never did eat there so I can't comment on the food. A very nice hotel with good rooms.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 3, 2010

Marooned by the volcano, we moved from the Serena to the Holiday Inn. The former offered luxuries which we thought superfluous. The rooms at the Holiday Inn were fine and the food was good enough. The garden areas were pleasant. The service was very friendly. One gripe was that many web sites reported that the pools (two, both just big enough for swimmers & kids) were heated. Not correct., they are not and do not have heating. The gym is pretty good by hotel standards. Internet access is available but marginally over priced.

  • Stayed April 2010, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando, Florida
1 review
1 of 5 stars Reviewed April 29, 2010

went back to my home country after 13 yrs and really didnt want to stay in the city with noise all day. thought the holiday inn would be like the ones here in the US.. clean!
wife scratches all night moves aroung the bed.. get mad at her and tell her y dont u let me sleep.. just at night. take a nap like a baby in the afternoon.. night mare after dark!
no mosquitos but bed bugs...killed two in two nights..i was there seven days...never be there again...
no hot water...flush dont work..open the top cover and pull the lever manually....
next time i shall be at the tribe ! at village market, nairobi... its a shame to have the holiday inn name there!

patel, a

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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East Sussex
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 1, 2010

Arrived quite late in the evening on a Sunday for an overnight stay before going off on safari. The hotel was fine for the purpose. The room was large enough and being January we didn't feel the need for air-conditioning. Bathroom needed a bit of updating but was clean. Internet was $US7 but the signal was not strong enough to use skype.
Went for a drink in the bar but it closes at 11 and with the time difference we were not really ready to 'turn-in'.Seemed a bit early comparted with most hotels.
Bed was confortable but I kept hearing a regular, yet intermittent noise throughought the night which really kept me awake.........would have needed to change rooms if we had been staying longer. As we were moving on I never asked what it might have been.
Breakfast by the pool was great. Everyone working there seemed friendly and helpful.......we didn't make too many demands in such a short stay.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Luxembourg
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2010

This is more than an average Holiday Inn we find in Europe - it's more upscale. Although cannot be classified as a luxurious hotel, it is verry clean, nice and comfortable with excellent breakfast. It's best if you ask for a business room in one of their colonial buidlings. The room is large overlooking a courtyard and the colonial building is charming. The non-business rooms are just average.
The hotel is located in an upscale residential district of Nairobi and is very close to a trendy shopping mall with excellent restaurants. The Mexican restaurant at the hotel itself is also highly recommended.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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W. Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2010

I spent two weeks in Nairobi and area in March 2009. I stayed at budget hotels most of the time, of course to save money. 5 star hotels in Nairobi tend to be very expensive and there aren't many 4 star hotels. On my last night I decided to upgrade and after some research, decided on the Holiday Inn, Nairobi. What a great choice and a great oasis from the hustle and bustle of Nairobi. The location is great, not downtown and near to Sarit Centre Mall. Great restaurants and perhaps most important, great ambiance. It had that outdoor Africa safari feel to it. And the price was reasonable. I would definitely recommend it. It is in the class of the Norfolk but half the price. Try it!

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Southern Sun Mayfair Nairobi

Also Known As:
Southern Sun Mayfair Nairobi Hotel
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Nairobi
#19 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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