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“Mayfair Nairobi's new friend” 5 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
4.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya   |  
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10% OFF DINNER AT OASIS
Ranked #21 of 96 hotels in Nairobi
Mauritius
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Mayfair Nairobi's new friend”
5 of 5 stars Reviewed March 29, 2014

Well done guys on providing an excellent service. Transfer service was good...the driver had good tourism knowledge which is always helpful for spare time. Keep up the good work. Enjoyed the GM's 40th birthday party cake too!


  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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341 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Bujumbura, Burundi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2014

I spent 4 days at Southern Sun Mayfair Nairobi. It was amazing to see such happy and caring staff. Only for that I am ready to return to Southern Sun Mayfair. Their breakfast was great. The Spur and its ribbs ... Just wooow.
Only regret, the internet which is not for a 4 stars hotel. Need to be fixed as matter of priority. The room needs

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fribourg, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

wonderful tropical garden, colonial style hotel. very charming place. will always return to this friendly place. employees are very, very friendly and helpful. good to relax, good for business, good for a romantic holiday

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2014

A definite 4 star hotel, grounds were extremely well maintained and very picturesque. Pool was
more than adequate. Room service was A1 and hotel restaurant satisfactory and reasonable.
Staff very friendly and knowledgeable. Rooms were clean. We stayed there twice, once before our safari experience and then after. Both times had no complaints and was happy with the experience

Room Tip: First floor if you want to spend a lot of time by pool
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

I had a wonderful stay at the honeymoon suite the service was excellent, fast and with a smile, the package for the honeymooners is great. I would highly recommend the hotel to others, kudos and keep up.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

Generally staff were courteous and available whenever needed. i like the location as it in a generally peaceful environment and proximity to and from the airport was good without being held too much in the Nairobi Traffic. breakfast was incredible. the wifi might need some upgrading. there was good relaxing space by the two pool sides and good fitness centre.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
486 reviews 486 reviews
66 hotel reviews
Reviews in 84 cities Reviews in 84 cities
586 helpful votes 586 helpful votes
3 of 5 stars Reviewed March 5, 2014 via mobile

The grounds are not huge but pleasant. Service is friendly and reasonably good. The breakfast spread is generous. The gym is small and a bit dated. The rooms are the weak link at this property: Old, extremely basic from all viewpoints, no water pressure even on the ground floor, AND with insects of various kinds flying around. This is the kind of room one would find at old Holiday Inn Express properties in the US, or old Novotel or even Ibis hotels in Europe.

Stayed March 2014, traveled on business
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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Nairobi
#14 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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