We arrived at the hotel quite early straight from our flight and had to wait for our room to be made ready. It did take a while since we were early for check-in. The room was adequate, clean and averagely furnished. There was very little information in the room about the hotel and the facilities it offered.
Reception staff were not the friendliest, they begrudgingly carried out requests we asked of them. For example I asked for a few more bottles of water and it took a few reminders to actually receive it.
The ceiling fan was very dodgy, it nearly flew off the ceiling when we put it on. Our window had a rubbish view of a bricked and shabby courtyard and it got very noisy in the evening.
The grounds are pretty with gardens, a pond and outside pools. We also noticed a salon and many other facilities such as a gym.
The breakfast was amazing, such a huge range of food and drink. It's a shame it didn't open until 6am and that we didn't get chance to fully appreciate it before we had to leave for our safari.
- Official Description (provided by the hotel):
- SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more less
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- Also Known As:
- Southern Sun Mayfair Nairobi Hotel Nairobi
- Holiday Inn Nairobi
- Nairobi Holiday Inn