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“A colonial style island in Nairobi” 4 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
4.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya   |  
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10% OFF DINNER AT OASIS
Ranked #21 of 96 hotels in Nairobi
Kiel, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“A colonial style island in Nairobi”
4 of 5 stars Reviewed July 1, 2013

I stayed three nights in this nice hotel near Nairobi city centre. Nice rooms in a two store building surrounded by a nice park like garden. Breakfast is good incl. a large variety of warm and cold food., fresh juice etc. Being on a business trip I have not had time to use pool, spar etc.
I can fully recommend the hotel and will come again.

Room Tip: Room to the inner garden side in the ground floor was fine.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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340 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Mumbai
Top Contributor
74 reviews 74 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
316 helpful votes 316 helpful votes
4 of 5 stars Reviewed July 1, 2013

This was a nice hotel for our stay in Nairobi. It has a colonial feel and architecture with lush green lawns and good facilities. The pricing and standard room sizes appear to be more geared towards business traveller, however, the location is odd (couldnt quite make out the lay of the area around the hotel) and quite a distance from the key office and business areas. The approach is also poor and the main entrance very oddly placed. I thought that the choice of bathroom toiletteris were odd for a five-star property. Even the layout of the rooms across the property takes a little getting used to and we lost our way a few times when trying out a new path to our rooms. Hence the ample use of the word Odd in my review!!
The good parts of the property were - silence, helpful staff and service, lawns, two pools, a great buffet breakfast and for the meat-lovers a nice grill/steak house. While the property would be a great option for a family with kids, the pricing and room sizes may not fit in. I wish it could coz would love to visit again with my family.

Room Tip: Pool facing, away from the reception, if you like it quiet and don't mind the walk.
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  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

Traveling on business. Friendly staff really went out of their way to help. Food at evening buffet is excellent and breakfast is good. Highly recommend for business. Good venues for casual meetings and nice conference rooms too. Wifi in rooms.

Stayed June 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2013

This was my first visit to Nairobi , Kenya on business and upon arrival at the hotel their was a misunderstanding on my booking dates which could have resulted in me looking for alternative hotel arrangements.( hotel was fully booked )
My position was over heard by the Front Office Manager Mr Elisha Katam who stepped in and proceeded to assist in sorting something out , an hour later i was told that they have organised a room for me and no need to worry any further, this to me is service and thoroughly enjoyed my short stay at this hotel , i will certainly stay their again in the future.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendal, United Kingdom
Top Contributor
67 reviews 67 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 5, 2013

This was my second visit this hotel is not the best but by far not the worst.
The grounds are lovely with the gardens and little water features the pool is nice and the lunchtime pool menu is lovely.
We always eat at the diner attached to the hotel the burgers and steaks are great.
The rooms are spacious and clean but can get noisy at times.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 28, 2013

The rooms were old and musty. The beds were very uncomfortable and the service was indifferent at best. Trying to get coffee in the morning at the hotel was a constant battle. It used to be a holiday inn and it is not what I would call "comfortable." It does have the benefit of being outside city center which helps avoid some traffic but not all. I cannot recommend anything about this hotel.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 23, 2013

To start with, this hotel is very expensive, they may say they have renovated the rooms however they left few things to renovate. The bathroom fittings are very old and you will struggle to get water from the shower.
They provide the tea maker in the room however looking inside the same you would never want to make tea in that.
Rooms are very small when compared to the prices they charge.

Taxis are easliy available outside the hotel, there is a taxi stand opposite and if you want hotel can pay on your behalf and charge you on your room.

Hotel is otherwise very green and not like any big building but only 2 floors in an expanse with gardens around.
Gym has 3 treadmills and similar no. of cycles so I would say well equipped.
Breakfast is okay, they can make eggs the way you like and has pan cakes as well if you like the way they make it. pastries and croissants are not of very good quality.

As for location, it is quite good if your work is around westland area of Nairobi. It takes around 25 mins to reach hotel from the airport.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Nairobi
#14 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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