We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice first night before safari.” 3 of 5 stars
Review of Southern Sun Mayfair Nairobi

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save Saved
You added Southern Sun Mayfair Nairobi to your Saves list
Southern Sun Mayfair Nairobi
3.5 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
10% OFF DINNER AT OASIS
Ranked #19 of 105 Hotels in Nairobi
Kendal, United Kingdom
Top Contributor
67 reviews 67 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
“Nice first night before safari.”
3 of 5 stars Reviewed June 5, 2013

This was my second visit this hotel is not the best but by far not the worst.
The grounds are lovely with the gardens and little water features the pool is nice and the lunchtime pool menu is lovely.
We always eat at the diner attached to the hotel the burgers and steaks are great.
The rooms are spacious and clean but can get noisy at times.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

378 reviews from our community

Traveler rating
    103
    190
    57
    25
    3
See reviews for
58
97
33
163
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 28, 2013

The rooms were old and musty. The beds were very uncomfortable and the service was indifferent at best. Trying to get coffee in the morning at the hotel was a constant battle. It used to be a holiday inn and it is not what I would call "comfortable." It does have the benefit of being outside city center which helps avoid some traffic but not all. I cannot recommend anything about this hotel.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 23, 2013

To start with, this hotel is very expensive, they may say they have renovated the rooms however they left few things to renovate. The bathroom fittings are very old and you will struggle to get water from the shower.
They provide the tea maker in the room however looking inside the same you would never want to make tea in that.
Rooms are very small when compared to the prices they charge.

Taxis are easliy available outside the hotel, there is a taxi stand opposite and if you want hotel can pay on your behalf and charge you on your room.

Hotel is otherwise very green and not like any big building but only 2 floors in an expanse with gardens around.
Gym has 3 treadmills and similar no. of cycles so I would say well equipped.
Breakfast is okay, they can make eggs the way you like and has pan cakes as well if you like the way they make it. pastries and croissants are not of very good quality.

As for location, it is quite good if your work is around westland area of Nairobi. It takes around 25 mins to reach hotel from the airport.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 22, 2013

The hotel has good grounds and service. Rooms are standard, with no-frills but clean and good beds. The room I had though had terrible sound insulation. The rooms is next to service door that was being used all night long and making really loud sounds. It was really hard to sleep. I would recommend the hotel but not that room (333). Stay away from it.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

Very pleasant and quiet place. Old victorian style lodge but modern, clean and simple rooms. Good food especially for breakfast at the Oasis Pool, by the swimming-pool in a large tropical garden. Good location not so far from city center and international airport. Nice service, fair prices.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 10, 2013

First time I visited this hotel, reception area modern with friendly staff. The gardens are lovely an oasis in a busy city, rooms are a good size but found mine a bit outdated (bathroom needs tiling properly and toiletries replaced) rooms have been refreshed apparently but not sure if mine was missed out. I found it difficult to navigate around the gardens at night as quite dark in the walk ways and the signs are not lit up. There are plenty of security staff on all the floors so quite secure. Try to attend the managers cocktail party on Wednesday night as a chance to meet new people and enjoy free drinks and light snacks. A good selection of food hot /cold for breakfast and there is a spur restaurant on the premises so a good choice of steaks/ribs etc... The frogs in the garden at first are quaint but when you are trying to sleep are annoying (as they are very loud)The other fly in the ointment for me was the location, it seems to be surrounded by traffic jams, worse than other hotels I have visited in the area regardless of the time...but maybe it was just me.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 9, 2013

Great breakfasts
Awesome & efficient business centre
Friendly Staff
Attached Spur (always a standard winner)
nearby Gipsy's pub/bar (the best cosmopolitan space in Nairobi)
and not far from several decent restaurants
45 minutes - 60 minutes from the airport without traffic though.

Room Tip: Rooms above 150 are a bit farther of a walk to reception & breakfast, but also enjoy peace and a...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Southern Sun Mayfair Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Nairobi
#14 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Southern Sun Mayfair Nairobi 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Odigeo so you can book your Southern Sun Mayfair Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

Owners: What's your side of the story?

If you own or manage Southern Sun Mayfair Nairobi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.