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“Good hotel, but some rooms with terrible noise issues” 3 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
4.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya   |  
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Ranked #19 of 100 hotels in Nairobi
Stockholm, Sweden
1 review
2 helpful votes 2 helpful votes
“Good hotel, but some rooms with terrible noise issues”
3 of 5 stars Reviewed May 22, 2013

The hotel has good grounds and service. Rooms are standard, with no-frills but clean and good beds. The room I had though had terrible sound insulation. The rooms is next to service door that was being used all night long and making really loud sounds. It was really hard to sleep. I would recommend the hotel but not that room (333). Stay away from it.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Paris
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

Very pleasant and quiet place. Old victorian style lodge but modern, clean and simple rooms. Good food especially for breakfast at the Oasis Pool, by the swimming-pool in a large tropical garden. Good location not so far from city center and international airport. Nice service, fair prices.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 10, 2013

First time I visited this hotel, reception area modern with friendly staff. The gardens are lovely an oasis in a busy city, rooms are a good size but found mine a bit outdated (bathroom needs tiling properly and toiletries replaced) rooms have been refreshed apparently but not sure if mine was missed out. I found it difficult to navigate around the gardens at night as quite dark in the walk ways and the signs are not lit up. There are plenty of security staff on all the floors so quite secure. Try to attend the managers cocktail party on Wednesday night as a chance to meet new people and enjoy free drinks and light snacks. A good selection of food hot /cold for breakfast and there is a spur restaurant on the premises so a good choice of steaks/ribs etc... The frogs in the garden at first are quaint but when you are trying to sleep are annoying (as they are very loud)The other fly in the ointment for me was the location, it seems to be surrounded by traffic jams, worse than other hotels I have visited in the area regardless of the time...but maybe it was just me.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 9, 2013

Great breakfasts
Awesome & efficient business centre
Friendly Staff
Attached Spur (always a standard winner)
nearby Gipsy's pub/bar (the best cosmopolitan space in Nairobi)
and not far from several decent restaurants
45 minutes - 60 minutes from the airport without traffic though.

Room Tip: Rooms above 150 are a bit farther of a walk to reception & breakfast, but also enjoy peace and a...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Bermuda
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2013

Although a bit tired feeling, my experience was on the whole a very good one. The staff are attentive and the breakfast was surprisingly high standard. The same could not be said of the resaurant chain that the hotel has outsourced its lunch and dinners to. The food was unappetizing and the hookers in the bar offputting. That said, I will gladlystay there again.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carcavelos, Portugal
Senior Contributor
38 reviews 38 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 19, 2013

Very good facilities. Friendly people, security personnel watchful but discreet. Snack-bar opened until late at night. Restaurant by the pool [one of two]. Quiet atmosphere during night time. Some shops indoor selling a variety of items, from clothing to toothpaste, postcards and native art, paintings and wood-carving sculpture.

Room Tip: Try to get a room with a view to the inner side of the complex. The street view is not consistent wi...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 11, 2013

An older style hotel, and the better for it. Efficient and pleasant staff, a choice of to eateries, and the wi-fi is good. Great for either business or a break ... with two pools and always the lovely sound of chirrupping frogs at night. Recommended - as not large, modern and anonymous.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Nairobi
#14 Luxury Hotel in Nairobi
#14 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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