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“Excellent first night in Africa” 5 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
4.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya   |  
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Hotel amenities
Ranked #16 of 134 Hotels in Nairobi
Certificate of Excellence
Arlington, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent first night in Africa”
5 of 5 stars Reviewed December 21, 2012

Our party of 7 came into the airport at Nairobi late, tired, and hungry. We were greeted by a very nice driver from the hotel who took care of everything. We found the hotel to be lovely and charming. But the best thing was the food - even though it was around 8 pm, the buffet out in the spacious and pretty open dining room was still open. We found a huge variety of excellent food, served by warm, friendly, and efficient staff. We were delighted, needless to say. Then breakfast buffet the next morning was just as good. An enormous variety of beautiful and delicious options and good coffee gave us a fabulous start to our African trip, although we couldn't resist lingering at breakfast and did not get off quite as early as planned. This is a very, very good hotel.

Room Tip: The exact room location is less important than the great food.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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532 reviews from our community

Traveler rating
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    257
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Virginia Beach, Virginia
Level Contributor
160 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
4 of 5 stars Reviewed December 13, 2012

Yes the rooms are a little tired but nevertheless we had a good nights sleep. We just wanted a night in Nairobi prior to going on safari and this hotel ticked all the boxes. The reception staff were friendly and efficient. The bar staff equally so, the restaurant staff too and the food was really good, what it said on the tin bar food. One real niggle is there were people just sitting out at the tables on the patio which was set up for diners clearly using it for smoking, we moved tables to avoid one very annoying woman virtually chain smoking who didn't appear to consume anything.

Breakfast served by the pool was a great start to the day and our Kenyan adventures and they literally had too much food to mention, great service too.

Overall I would be more than happy to visit this hotel again, it was great value for money and a great stop off point.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 13, 2012

I stayed in the hotel on the 10th December. The hotel was comfortable if not a little tired, unlike the staff who were very attentive and extremely courteous and helpful.The location although adjacent to a busy main road was like a tranquil oasis with little or no noise from the street.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2012

I've stayed at a number of hotels in Nairobi, albeit sometime back. This was my first stay at the Southern Sun Mayfair. The Hotel is pleasant and comparable to the Fairview where I usually stay. What makes the Hotel stand out in my opinion is the staff - very friendly and pretty efficient. Will definitely stay there again and would recommend to others.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
75 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed December 4, 2012

I liked quite a lot about this hotel other than my hotel room. The room itself was tired and in need of a refurb.. Ancient old carpet over parquet floor, old TV. And then we had some rain which meant that at 4 AM I was moving all my stuff around the room to stop it getting wet as the roof was leaking. Possibly unusual but not very impressive.
Other than that I liked the staff, I liked the poolside restaurant and the general atmosphere.

Room Tip: Avoid room 210
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, U.K.
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 28, 2012

I could smoothly check-in at around 10 am without extra costs as I arrived in Nairobi early in the morning. The room for two of us was reasonably sized with a very comfortable double bed and a standard quality bathroom. The room was equipped with a modern air-conditioner and a very loosely attached ceiling fan (which looked very dangerous when switched on). There was no information about wi-fi access but I was given an ID and password after speaking to the reception.
I had buffet style breakfast in the dining room which was located right next to one of the swimming pools in the hotel. The quality of breakfast was reasonable and the staff was very attentive and efficient.
Probably one of the best hotels in Nairobi but cannot expect anything of a global high standard.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 21, 2012

An excellent hotel in the middle of Nairobi.
As a businessman, I need a hotel that is clean, efficient and I am comfortable in.
There are probably better hotels but you will pay more for them than they are really worth.
I don't feel this about the Southern Sun.

This is the second time I have stayed here and I would go back time and time again.
You can only eat in the Spur once or twice, so you knowing one or two good restaurants nearby is a good idea.
The hotel restaurant is a hotel restaurant and there is nothing wrong with it, but there are better restaurants in Nairobi which are close enough to use.

The staff are excellent, very obliging and will help you as much as they can.

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#15 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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