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Southern Sun Mayfair Nairobi: Traveler Reviews

4.0 of 5
Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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Southern Sun Mayfair Nairobi
Ranked #14 of 80 hotels in Nairobi
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221 reviews from our community

    Trip type
Traveler rating
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Date Rating
Kampala, Uganda
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good staff and pleasant surroundings”
4 of 5 stars Reviewed December 10, 2012

I've stayed at a number of hotels in Nairobi, albeit sometime back. This was my first stay at the Southern Sun Mayfair. The Hotel is pleasant and comparable to the Fairview where I usually stay. What makes the Hotel stand out in my opinion is the staff - very friendly and pretty efficient. Will definitely stay there again and would recommend to others.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Simon O about Southern Sun Mayfair Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
58 reviews 58 reviews
56 hotel reviews
Reviews in 46 cities Reviews in 46 cities
44 helpful votes 44 helpful votes
“Leaking roof, old rooms, good staff”
2 of 5 stars Reviewed December 4, 2012

I liked quite a lot about this hotel other than my hotel room. The room itself was tired and in need of a refurb.. Ancient old carpet over parquet floor, old TV. And then we had some rain which meant that at 4 AM I was moving all my stuff around the room to stop it getting wet as the roof was leaking. Possibly unusual but not very impressive.
Other than that I liked the staff, I liked the poolside restaurant and the general atmosphere.

Room Tip: Avoid room 210
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MetalPigeon about Southern Sun Mayfair Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, U.K.
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“A good hotel in Nairobi”
3 of 5 stars Reviewed November 28, 2012

I could smoothly check-in at around 10 am without extra costs as I arrived in Nairobi early in the morning. The room for two of us was reasonably sized with a very comfortable double bed and a standard quality bathroom. The room was equipped with a modern air-conditioner and a very loosely attached ceiling fan (which looked very dangerous when switched on). There was no information about wi-fi access but I was given an ID and password after speaking to the reception.
I had buffet style breakfast in the dining room which was located right next to one of the swimming pools in the hotel. The quality of breakfast was reasonable and the staff was very attentive and efficient.
Probably one of the best hotels in Nairobi but cannot expect anything of a global high standard.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Ask Yukstar about Southern Sun Mayfair Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Fantastic Stay”
4 of 5 stars Reviewed November 21, 2012

An excellent hotel in the middle of Nairobi.
As a businessman, I need a hotel that is clean, efficient and I am comfortable in.
There are probably better hotels but you will pay more for them than they are really worth.
I don't feel this about the Southern Sun.

This is the second time I have stayed here and I would go back time and time again.
You can only eat in the Spur once or twice, so you knowing one or two good restaurants nearby is a good idea.
The hotel restaurant is a hotel restaurant and there is nothing wrong with it, but there are better restaurants in Nairobi which are close enough to use.

The staff are excellent, very obliging and will help you as much as they can.

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
Ask Mosiman about Southern Sun Mayfair Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westmount, Canada
Top Contributor
129 reviews 129 reviews
37 hotel reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
“Nice Oasis in the City”
4 of 5 stars Reviewed November 18, 2012

The highlight is the setting; with gardens, greenery, swimming, and a nice gated escape from the busy streets. My room was clean and fine, but nothing special. I had an air conditioner, but check that your room will have one when you reserve (apparently not all rooms have AC). Breakfast was a very good buffet. The fitness centre was quite good too. It also seems to have a nice bar + restaurant (although I did not visit/use them). I would certainly consider staying there again which is often the best compliment. Liked the free wifi.

Room Tip: Make sure your reserved room will have air conditioning (because not all do - yet)
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask John H about Southern Sun Mayfair Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara Nairobi
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Nairobi, Kenya
4.5 of 5 stars 219 Reviews
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Additional Information about Southern Sun Mayfair Nairobi

Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Nairobi Holiday Inn
Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotels in Nairobi
#11 Family Hotels in Nairobi
#16 Business Hotels in Nairobi
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Southern Sun Mayfair Nairobi
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