I decided to stay at this Hotel as it is a South African Chain and I was told it was a good hotel. We get fairly good rates (for Nairobi).
To start off, i can honestly say that I cannot fault service, everyone was helpful and always willing to help, and the food both in the Spur (attached to the Hotel), and the Buffet were great and well deserved of the money spent. Included breakfast had a good selection and and is run 6-9 if i remember correctly, and the surroundings are great within the confines of the hotel.
I suppose my biggest gripe were the fact that the included free Internet is only for 1 device per room (I have a Kindle, and iPad, a Laptop and a Smartphone, and the extra cost was 400Ksh per hour. Yes there are ways around this, I was just not prepared for this, the connection also was up and down, with extended periods of down.
The other Gripe was the Room and bathroom, wile adequate, it does need to be updated. I am used to staying in newer hotels, and the older hotels generally put me off. As part of that same problem, I could hear every-time the person in the next room coughed, talked or farted as there was an inter-leading door between the 2 rooms, on the flip-side I am sure he heard me. Also, as the hallways are large, wide and very high, sound travels quite a bit. This meant that I heard people coming in late in the evening or people knocking on other doors to get in at 6am.
This is not a fault of the Hotel, it is just the way it is built.
In summary, the grounds are nice, the staff are extremely friendly and helpful,the food is also good, the only downsides were the Internet and the actual rooms and bathrooms.
Would I stay there again ? Its possible if other people are there but not likely if I am on my own.
- Official Description (provided by the hotel):
- SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more less
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- Also Known As:
- Southern Sun Mayfair Nairobi Hotel Nairobi
- Holiday Inn Nairobi
- Nairobi Holiday Inn