This is a serious warning to all travelers to avoid the Meltonia “Luxury” apartments by all means. Stay elsewhere !!!!
We stayed in the Meltonia for one night only and had to take a flight in the morning. During check out at 7 am the credit card facilities would not work (we had booked through booking.com). We then offered to pay cash (US dollar) but the absolutely incapable and overwhelmed duty manger refused to accept the dollars since they were “issued before 2003” claiming that banks in Kenya would not accept these notes. We then told him that we would pay per invoice, copies of our passports were on file with the hotel and I offered him to take a copy of my visa card gold as well. I also left my business card, I do work for an international organization. He refused but since we had to catch an international flight we attempted to leave. He then instructed the guards not to let us out of the property since we “hadn’t paid”. Needless to say that we were furious. We then went through all cash reserves and luckily managed to find enough dollars printed in 2006, which the duty manager then accepted. All this took more than 30 minutes and we barely made it in time to the airport since the morning rush hour in Nairobi had started.
Here are the other reasons why you should not stay in the hotel: rooms and facilities are outdated, not like on the photos shown: toilet did not flush, safety box did not work, electric sockets come out of the wall and hairs in the shower and on the sofa. The place is a dirty scam and we can only urge any traveller to stay elsewhere in Nairobi.
- Official Description (provided by the hotel):
- Meltonia Luxury Suites is one of the most desirable apartment suites to be in Nairobi. Combining exquisitely refurbished interiors and a fantastic location, this stunning studio and one bedroom flat apartment offers high-quality fixtures. Located in a prime location, near the Yaya Centre and Mall on Kindaruma Road- Nairobi, Meltonia will offer you an atmosphere of tranquility. The trendy rooms are very inviting and secure with their own security intercom phones and panic buttons. Meltonia Luxury Suites has everything you may need for you to feel right at home. An exceptional 3rd floor apartment found within this sought after 24 hour master development boasting a high specification interior and modern features, located on this quiet residential street. Comprising a swimming pool, mini bar and restaurant with Lounge, separate fully fitted kitchen, master bedroom with en-suite shower room and a beautiful balcony. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Despegar.com and Odigeo so you can book your Meltonia Luxury Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.